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Reality Based Group Mystery Shopping for Convenience Stores Program Assesses Customer Service Practices

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Reality Based Group offers mystery shopping for convenience stores, focusing on evaluating customer service elements such as greetings, staff interactions, and store cleanliness. The program employs trained mystery shoppers to assess these aspects, providing businesses with data to identify strengths and areas needing improvement. Emphasis is placed on the impact of first impressions,... https://www.realitybasedgroup.com/business/mystery-shopping-for-convenience-stores/

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