When Lyte was redefining the ticketing industry, it experienced no definite CRM procedure. Lyte utilized twelve–15 various SaaS solutions across several departments, which brought about an absence of alignment amongst teams, duplication of work and overlapping responsibilities. Important case reports Researchers use this process to discover Extraordinary circumstances that happen https://casestudyhelp24054.eedblog.com/31622344/an-unbiased-view-of-hbr-case-study-assignment-help